Shipping and Returns Policy
Shipping & Returns policy
Shipping-
We are currently shipping to the United Kingdom only.
Free Standard Tracked Delivery (5-11 working days)
If you wish to return or exchange your order please see returns and refunds section below.
Returns & Refunds-
We want you to be completely satisfied with your purchase. Please review our returns and refunds policy below:
Defective or Damaged Items: If your item arrives defective or damaged, we will gladly accept a return or offer a refund. You must submit a dispute within 30 days of delivery
Change of Mind Returns: If you change your mind and wish to return an item, you may do so at your own expense. Please note:
• The return shipping cost will be borne by the customer.
• The item must be returned in its original condition and packaging.
Incorrect Orders or Non-Defective Items: We do not accept returns for items ordered incorrectly by the customer or for non-defective items outside of the conditions above.
To start a return or refund request, please contact our support team with your order details and clear photos or videos showing the issue (if applicable).